Terms & Conditions

Welcome to gardenstatuesuk.com. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

These terms apply to all purchases made through gardenstatuesuk.com. By placing an order, you confirm that you have read, understood, and accepted these terms. We reserve the right to modify these terms at any time, so we recommend reviewing them periodically.

2. Orders & Payment

All orders are subject to availability and confirmation. We accept major credit/debit cards and PayPal. Once payment is processed, you will receive an order confirmation. If an item becomes unavailable, we will notify you and offer a refund or alternative.

3. Pricing & VAT

Prices are listed in GBP and include VAT where applicable. We reserve the right to adjust prices due to market changes, though this will not affect confirmed orders.

4. Delivery

Delivery times are estimates and may vary. We are not liable for delays caused by external factors (e.g., courier delays, weather). Please ensure your delivery address is correct, as we cannot redirect orders once dispatched.

5. Returns & Refunds

If you are unsatisfied with your purchase, you may return it within 14 days of receipt, provided it is unused and in original packaging. Return shipping costs are the customer’s responsibility. Refunds will be processed within 14 days of receiving the returned item.

6. Cancellations

You may cancel an order before dispatch by contacting us. Once dispatched, standard return policies apply.

7. Product Descriptions

We strive for accuracy in product descriptions and images, but slight variations may occur. Colours may differ slightly due to screen settings.

8. Liability

We are not liable for any indirect or consequential damages arising from product use. Our liability is limited to the order value.

9. Intellectual Property

All content on this website (images, text, logos) is our property and protected by copyright. Unauthorised use is prohibited.

10. Governing Law

These terms are governed by UK law. Any disputes will be subject to the exclusive jurisdiction of UK courts.

For further assistance, please refer to our Customer Service section. Thank you for shopping at gardenstatuesuk.com.